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Agency Updates

We will be using this page to keep you updated on any changes taking place with our agency. If you need to make an appointment at one of our Community Health Centers, please call 970-824-8233 in Craig or 970-879-1632 in Steamboat Springs.

For more information on COVID 19 please go to or call the Colorado Help Line: (303) 389-1687 or (877) 462-2911.

November 13, 2020

Due to the increase in cases in our community we will not be allowing outdoor visits at The Haven until further notice. Once the cases go down we will consider indoor visits using a plexiglass barrier - but this will not be considered until our community case count decreases significantly. We will update as the situation develops. Please call The Haven anytime if you'd like to connect with your loved one - we can also help them set up a video chat if you'd like as well.

September 15, 2020

The Haven Assisted Living is outbreak free and will begin to allow outdoor visitation following CDPHE regulations. The Haven is now able to accept new residents with strict safety protocols. Call 970-875-1888 to learn more. 

September 14, 2020

We have started to offer a limited number of Aging Well Fitness Classes and Wellness Clinics. Foot Care is available by appointment. Please call 970-871-7676 or visit our Aging Well page to learn more and view times and locations. 

August 6, 2020

Our Dental Clinic in Oak Creek at the South Routt Medical Center is now re-opened. Hours are Monday-Thursday, 9am-5pm. Please call 970-824-8000 to make an appointment. 

July 30, 2020

The Haven announces one COVID-19 death, additional cases in living facility (Craig Press July 30, 2020)

Routt County records 7th COVID-19 death, surpasses 100 positive cases (Steamboat Today July 29, 2020)

Haven assisted living center in Hayden reports more positive COVID-19 tests; county files outbreak status notification with the state (Steamboat Today July 29, 2020)

Resident and staff member test positive at The Haven (Steamboat Today July 27, 2020 and Craig Press July 27, 2020)

July 8, 2020

We’re open and ready to care for you. We’re taking the following steps to protect your health:

  • Masks or face coverings are required
  • Socially-distanced waiting rooms
  • Early appointment hours are reserved for at-risk patients and well visits
  • Frequent cleanings

We realize that many people have put off their wellness checks or routine visits. Postponing care, especially for chronic conditions, can lead to health problems becoming more severe. And skipping immunizations makes you more vulnerable to preventable diseases. Please do not hesitate to come in for an appointment. Your health is our priority. If you have any questions about the precautions we are taking within our office please give us a call.

July 7, 2020

We are beginning to host a limited number of Aging Well Fitness Classes that can be done with social distancing, including Aquatics in Craig. Foot Care is also available in our Community Health Centers by appointment. All other Aging Well activities and classes remain temporarily cancelled at this time. For Fitness Class times and information on Foot Care click here, please call Anita Reynolds with any questions at 871-7690.

June 24, 2020

The Haven Assisted Living can now allow outdoor visitation with some restrictions. The regulations from Colorado Department of Public Health and Environment can be accessed here. It is still strongly recommended to socially distance and use electronic means of communication, but we understand how essential meeting in person with loved ones is to our residents here. If you visit, we ask that you do everything possible in your personal lives to minimize your exposure. All visits must be scheduled ahead of time. Call Adrienne at 875-1888 to schedule a visit; if it is in the evening or on the weekend, then call 276-4484. Please read the full list of rules for visiting The Haven here.

June 1, 2020

We are now open to see existing dental patients for cleanings and exams. If you are a current dental patient, please call 970-824-8000 to make an appointment with a dental hygienist.

April 14, 2020

Please help to keep yourself and our staff safe. If you need to enter one of our clinics, please use some sort of material to cover your nose and mouth (homemade mask, bandana, buff, t-shirt etc) before approaching our front desk. 

April 13, 2020

Aging Well Fitness Instructor, Deanna Sanchez, created a video fitness class that you can do in your own home. The class is split between two sections, each about 30 minutes each. You can find the videos here

April 9, 2020

We are accepting new behavioral health patients and are seeing all patients remotely. Learn more in this article from Steamboat Pilot & Today - "Payment is not a barrier": Mental Health services expand in Routt County amid COVID-19 pandemic

April 5, 2020

From Colorado WIC: Temporary WIC food updates due to COVID-19

March 27, 2020

We ask that all patients call ahead before coming to our Community Health Centers. Please do not walk-in to the clinics if you do not have an appointment.To make an appointment please call 970-824-8233 in Craig or 970-879-1632 in Steamboat Springs. 

Our Nurse Family Partnership program is actively supporting current clients and enrolling new clients in Routt, Moffat, Jackson and Rio Blanco Counties during the COVID 19 public health crisis. As of March 13th, our team is working remotely and we are using telehealth visits to meet with our clients. You must be a first-time mom and financially qualify for the free program. For more information, call 970-871-7686. 

March 26, 2020

A letter from Stephanie Einfeld, CEO: COVID-19 Response and Updates

March 23, 2020 9:00am

Our Community Health Centers in Craig and Steamboat Springs are open and taking appointments. Starting 3/23/2020, we will be seeing all patients virtually rather than in clinic, unless requested by the provider due to medical necessity. For any patients needing to be seen in the clinic, at risk patients will be scheduled before 10:00 in the morning and all sick visits after 10:00 am. This is to ensure the safety of our patients and reduce risk of COVID transmission.

March 21, 2020 7:00pm

New WIC clients are being accepted and appointments are being scheduled.  At this time, all WIC appointments are being done over the phone. Call 970-871-7653 to schedule an appointment or sign up at

Until further notice, our Dental Clinic in Craig will only be providing urgent and emergent care and our Dental Clinic in Oak Creek will be closed.  If you are a patient experiencing dental pain or swelling or fractured tooth or oral infection, please contact our Dental Clinic in Craig at 970-824-8000.

March 19, 2020 11:00am

Our Community Health Centers in Craig and Steamboat Springs are open and taking appointments. In an effort to protect our patients who are most at risk of exposure to COVID-19, we are adjusting our scheduling. All at risk patients will be scheduled before 10:00 in the morning and all sick visits after 10:00 starting on 3/19/20.

We are discontinuing massage appointments in our medical clinics until further notice.

Behavioral Health visits can now be done in person or via phone.

We have set up the Northwest Colorado Health Employee Assistance Fund to support our employees here. Our goal during the COVID-19 Pandemic is to minimize exposure for staff, patients, and residents, while still providing necessary services to our community. We have identified a need to develop an Employee Assistance Fund to help employees cope with unexpected hardships that place undue financial stress on them and their families. Supporting our staff through this unprecedented time is critical.


March 17, 2020 2:00 pm

The Haven Assisted Living is restricting all non-essential visitors per Notice of Public Health Order 20-20. This includes family and friends. Resident families can call 970-276-4484 to speak to a loved one or call Jan Mahaffie 970-875-1887 to set up a time to video chat. Updated and informed is available via a new hotline number, 970-871-7641.

The Haven Community Center is closed to outside organizations until further notice. For questions call Jan Mahaffie 970-875-1887.

Northwest Colorado Health’s Aging Well Activities, including fitness classes and wellness days for older adults, will be canceled until further notice. For more information, call 970-871-7676.


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