Associate Medical Director (Steamboat Springs and Craig)
General Statement of Duties:
General Statement of Duties: The Associate Medical Director provides clinical leadership and support to the Community Health Center in collaboration with the Medical Director and other members of the clinical leadership team. The Associate Medical Director assists in ensuring the delivery of high-quality, patient-centered, evidence-based care and supports the implementation of clinical policies, procedures, standards, and workflows that improve patient outcomes, access, safety, and team effectiveness.
The Associate Medical Director serves as a clinical resource to medical, nursing, care management, and support staff and works collaboratively throughout the organization to advance team-based care and integrated clinical services.
The Associate Medical Director provides primary care services as appropriate and provides leadership for family planning and reproductive health initiatives. The position participates in quality and performance improvement activities, supports clinical program development, and assists the Medical Director with clinical and administrative responsibilities.
The Associate Medical Director provides supervision and clinical leadership to designated Community Health Center nursing, immunization, and care management staff and programs. In the absence of the Medical Director, the Associate Medical Director provides delegated clinical leadership and direction consistent with written authority, applicable law, licensure, credentials, privileges, assigned responsibilities, and organizational policy.
This position does not include responsibility for serving as an EMR Superuser, EMR administrator, or primary resource for EMR configuration or optimization.
Supervision Received: Reports to and works under the general direction of the Medical Director.
Supervision Exercised: Provides clinical and administrative supervision to designated Community Health Center RNs, immunization staff, care managers, and care management programs. May provide clinical supervision or consultation to advanced practice providers as permitted by applicable law, organizational policy, and collaborative practice requirements.
Essential functions:
1. Clinical Leadership and Support of the Medical Director
•Assists the Medical Director with clinical leadership, direction, and oversight of Community Health Center medical services.
•Serves as a clinical resource and role model for providers, nurses, care managers, and other clinical staff.
•Assists the Medical Director with development, implementation, and evaluation of clinical policies, procedures, protocols, and standards.
•Provides clinical consultation and assists with resolution of complex patient care and clinical operations issues.
•Participates in clinical decision-making with attention to patient safety, quality, access, regulatory compliance, and organizational priorities.
•Assists the Medical Director in communicating and operationalizing clinical priorities across the organization.
•Provides delegated clinical leadership in the absence of the Medical Director, including management of medical clinical staff and programs and participation in administrative decision-making with particular attention to clinical implications. Authority during an absence does not exceed the position's licensure, credentials, privileges, assigned responsibilities, written delegation, or organizational policy.
•Serves as a liaison between medical providers, nursing, care management, and other organizational programs to promote integrated, team-based care.
2. Nursing, Immunization, and Care Management Leadership
•Provides supervision and leadership to designated Community Health Center RNs, immunization staff, care managers, and care management programs.
•Oversees the effectiveness and quality of nurse-led clinical programs.
•Ensures nursing-led services provided in Moffat and Routt counties are delivered in accordance with professional standards and applicable state, federal, grant, and regulatory requirements.
•Provides clinical observation, coaching, feedback, and support to nursing and care management staff.
•Delegates appropriate functions based on staff competency, licensure, scope of practice, and organizational policy.
•Assists staff in clinical problem-solving and management of complex patient needs.
•Supports development and implementation of comprehensive, patient-centered care plans.
•Promotes effective communication and collaboration among medical, nursing, care management, behavioral health, and other interdisciplinary teams.
•Serves as a clinical resource and role model for staff and promotes a culture of accountability, teamwork, and continuous improvement.
•Supports staff orientation, education, competency development, and ongoing professional development.
3. Family Planning and Reproductive Health Leadership
•Provides clinical leadership for Community Health Center family planning and reproductive health services.
•Serves as a clinical resource for providers and staff regarding evidence-based family planning practices.
•Supports access to comprehensive, confidential, equitable, and patient-centered reproductive health services.
•Provides and/or oversees family planning services, including contraceptive counseling, pregnancy planning, preconception counseling, and appropriate reproductive health care.
•Prescribes contraceptive medications and medications for sexually transmitted infections/diseases within the scope of licensure and organizational protocols.
•Participates in development and review of family planning policies, protocols, standing orders, and clinical workflows.
•Identifies opportunities to improve access, quality, patient experience, and outcomes related to family planning services.
•Supports staff education regarding family planning, reproductive health, contraception, and related clinical services.
•Monitors relevant quality measures and outcomes and participates in improvement activities related to family planning services.
•Collaborates with community partners and other Northwest Colorado Health programs to improve access to reproductive health services.
4. Quality and Performance Improvement
•Participates actively in Community Health Center quality assurance and performance improvement activities including chart review, peer review, registry work, and RN quality-improvement activities as assigned and consistent with applicable confidentiality, privilege, credentialing, and organizational requirements.
•Collaborates with the Medical Director and clinical leadership to establish and monitor clinical quality measures and desired outcomes.
•Supports operationalization of quality measures through effective team-based care and clinical workflows.
•Uses clinical and population health data to identify opportunities to improve patient outcomes, access, safety, and quality.
•Participates in activities designed to improve progress toward Uniform Data System (UDS) and other organizational quality goals.
•Reviews and evaluates clinical outcomes, chart audits, patient satisfaction data, and other performance indicators.
•Identifies opportunities for improvement and assists teams in developing and implementing interventions.
•Evaluates the effectiveness of quality improvement initiatives and recommends modifications as appropriate.
•Supports development and expansion of population health registries and proactive care management processes.
•Promotes integration of registry and population health work into routine team-based care.
•Supports initiatives related to preventive care and chronic disease management, including hypertension, diabetes, cardiovascular disease, tobacco use, depression, wellness, and other identified population health priorities.
•Participates in patient safety and risk reduction initiatives.
5. Clinical Team Operations and Team-Based Care
•Champions team-based care designed to improve access while maintaining or improving quality and patient experience.
•Works collaboratively with providers, RNs, medical assistants, care managers, behavioral health staff, and other team members to optimize each team member's contribution within their scope of practice.
•Supports workflows that allow staff to work at the top of their license, certification, training, and competency.
•Identifies barriers to efficient clinical operations and recommends solutions.
•Participates in development and implementation of clinical workflows that improve access, continuity, efficiency, and patient outcomes.
•Supports clinical workflows for Medication-Assisted Treatment (MAT) and other current or future clinical programs and initiatives.
•Helps ensure clinical policies and workflows are consistently implemented across Community Health Center locations.
•Works collaboratively with organizational leadership to assess the clinical impact of operational decisions.
6. Direct Patient Care
•Provides primary care services to patients across the lifespan within the scope of licensure, training, and organizational needs.
•Obtains and evaluates medical histories and performs physical examinations.
•Orders, reviews, and interprets laboratory, diagnostic, and other appropriate examinations.
•Assesses, diagnoses, and develops individualized treatment and care plans.
•Prescribes medications and therapeutic interventions within the scope of licensure and applicable organizational protocols.
•Provides preventive care, health education, counseling, and chronic disease management.
•Provides family planning and reproductive health services as appropriate.
•Refers patients to specialists, community resources, and other Northwest Colorado Health programs as clinically indicated.
•Consults with other providers, community physicians, and healthcare professionals as appropriate.
•Documents patient care accurately, completely, and in a timely manner.
7. Clinical Protocols, Education, and Staff Development
•Develops, reviews, and/or utilizes evidence-based clinical protocols and standing orders.
•Participates in development and revision of clinical policies and procedures.
•Conducts or participates in individual and group educational sessions for patients, staff, and community partners.
•Assists the Medical Director and clinical team with provider onboarding and orientation and participates in orientation and education of other clinical staff and students. Provides clinical mentorship and education to nursing, care management, and other clinical staff.
•Maintains knowledge of current trends, standards, and developments in primary care, community health, family planning, population health, and quality improvement.
8. Program Development and Community Collaboration
•Suggests, supports, and participates in development of new clinical programs and services based on community needs, population health data, patient feedback, and organizational priorities.
•Works collaboratively with Northwest Colorado Health programs to provide comprehensive, integrated care.
•Develops and maintains relationships with community agencies, healthcare partners, specialists, and other resources.
•Participates in community health initiatives and activities designed to improve access to care for underserved populations.
•Helps identify and address barriers to care experienced by rural and underserved patients.
9. Regulatory and Compliance Responsibilities
•Ensures clinical services are delivered in accordance with applicable federal and state regulations, professional standards, grant requirements, and organizational policies.
•Assists with preparation for regulatory, accreditation, grant, and other external reviews.
•Assists with required clinical records, reports, and quality documentation.
•Maintains knowledge of applicable standards governing Community Health Center services.
•Promotes patient safety, confidentiality, ethical practice, and compliance with organizational policies.
This description of responsibilities is intended to provide only basic guidelines for meeting each responsibility. Additional responsibilities may be added, as appropriate.
Education: Completion of an accredited medical program with an (Doctor of Medicine) MD/ (Doctor of Osteopathic Medicine) DO or (Advanced Practice Provider) APP degree required. Board certification or board eligibility in Family Medicine or APP program. Additional education in public health, healthcare administration, quality improvement, or a related field is desirable.
Active, unrestricted Colorado physician license/current DEA registration in the jurisdiction of the facilities required. Current BLS certification required.
Experience: Minimum of five years of primary care clinical experience preferred.
•Minimum of three years of post-residency/clinical practice preferred.
•Experience working in a Community Health Center, Federally Qualified Health Center (FQHC), rural health, or other safety-net healthcare environment strongly preferred.
•Minimum of two years of clinical leadership or supervisory experience preferred.
•Experience with quality improvement, population health, care management, or clinical program development preferred.
•Experience with family planning and reproductive health services strongly preferred.
•Experience working in interdisciplinary, team-based care models preferred.
Requirements:
•Active, unrestricted physician license in the State of Colorado.
•Valid Colorado driver's license and proof of adequate automobile insurance, if a personal vehicle is used for organizational business. Required coverage is a combined single limit of $300,000.
•Current BLS certification.
•Current immunization history, after job offer and before starting job.
•Annual TB testing and/or screening.
Knowledge, Skills, and Competencies
Clinical Leadership
•Strong clinical judgment and decision-making skills.
•Ability to provide effective clinical leadership and mentorship.
•Ability to supervise, coach, and develop multidisciplinary clinical staff.
•Ability to work effectively in partnership with the Medical Director and organizational leadership.
Quality and Population Health
•Knowledge of quality improvement and performance improvement principles.
•Ability to interpret clinical and population health data and translate findings into actionable improvements.
•Understanding of UDS and other Community Health Center quality measures preferred.
•Knowledge of evidence-based primary care and preventive health practices.
Communication and Collaboration
•Excellent verbal, written, and interpersonal communication skills.
•Ability to communicate effectively with patients, families, providers, staff, community partners, and organizational leadership.
•Demonstrated ability to work collaboratively in an interdisciplinary team environment.
•Ability to manage conflict and facilitate effective problem-solving.
Community Health
•Understanding of the unique needs of rural and underserved populations.
•Knowledge of community resources and healthcare systems.
•Commitment to health equity, patient-centered care, and improving access to care.
Family Planning
•Knowledge of evidence-based family planning and reproductive health practices.
•Ability to provide comprehensive contraceptive counseling and reproductive health services.
•Understanding of confidentiality, informed consent, and patient-centered shared decision-making in reproductive healthcare.
Physical Requirements
•Ability to perform clinical duties requiring standing, walking, bending, squatting, and maneuvering within clinical environments.
•Ability to perform essential clinical functions requiring fine motor skills and repetitive grasping, pinching, and manipulation as applicable to patient care.
•Ability to work in clinical settings that may not be barrier-free.
•Ability to communicate effectively with patients, families, staff, providers, and community partners.
•Heavy lifting over 25 pounds to carry supplies into clinic site and to transfer or turn pediatric and/or adult with or without assistive devices is required.
Equipment:
•Equipment to be utilized may include oral thermometer, sphygmomanometer, syringes, speculums, and microscope.
•Office equipment includes telephone, computer, and copier on daily basis.
Working Conditions:
•Work environment is variable, as care is performed in clinics, public, non-medical facilities or in homes. Lighting, acoustics, air quality, temperatures, and environmental hazards are not predictable.
•Occasional evenings and weekends.
•This position has been classified as Patient-Facing, a position in which the incumbent could reasonably be expected to routinely interact with patients and/or patient family members. Employees in Patient-Facing positions are exposed to healthcare conditions that may require additional training, immunizations, and use of Personal Protective Equipment (PPE).
General Statement of Duties:
This description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
